Shipping Policy
For any further questions on shipping, please email Danielle at info@sweetcheeks.com.au
Processing time
Your order will be booked in as soon as payment has cleared. You can choose your future shipment date on the checkout page. Please get in touch with Danielle first, if your event is within 2 weeks.
Shipping Rates
Shipping is calculated based on the size and quantity of cookies ordered and this will appear at checkout.
Shipping Locations
Sweetcheeks ships corporate logo cookies Australia wide. We do not ship Internationally unless requested and organised prior to ordering. (We have shipped to the UK, USA and NZ previously).
Shipping Carrier
Sweetcheeks ships our corporate logo cookies Australia wide through Australia Post. We only ship using express post (1-2 business days depending on your location) so that it’s quick and trackable. We do recognise that very rarely, a delay may occur within Australia Post, which is beyond Sweetcheeks’ control. To mitigate the risk of our cookies being delayed; we like to ship ALL cookies a few days earlier than needed. Their amazing shelf life, allows us to easily do this without affecting freshness.
Tracking
We have access to tracking of all our parcels and we can share your Australia Post tracking number/s with you upon request.
Packing and Handling
We have been shipping corporate logo cookies Australia wide, through Australia Post for over 16 years; your cookies are in good hands. Once you get your cookies, of course, you’ll want to open them up and see them which is fine, but when storing the cookies please leave them in their box with the lid on as prolonged exposure to light can fade the printed logos. Just keep them at room temperature; please do not be tempted to put them in a fridge or walk-in. I recommend they’re their absolute best for the first 4 weeks, while they’re melt-in-your-mouth-soft. But their full best-before date is actually 8 weeks from baking.
